TEM Managed Services

Asentinel's managed services option is perfect for companies with an existing telecom department seeking to automate and streamline TEM processes. The Asentinel team, coupled with our patented technology, provide core managed services that ensure all invoice data in the application is received and electronically entered and mapped accurately and timely. Your team then uses the solution to maintain and update inventory, audit invoices, order services, manage vendors and drive business intelligence. Having the entire TEM lifecycle captured in Asentinel 8.0 ensures comprehensive visibility and analytics to support strategic decisions.

The following managed services come standard for Asentinel 8.0 customers:

TouchFree™ Managed Services
Asentinel will upload invoice data from 100% of your global carriers, regardless of the provider, currency, language billing medium or telecom service type. While our predominant invoice medium is EDI (with Asentinel serving as the Value-Added-Network {VAN}), all non-EDI invoices will be received and processed within Asentinel 8.0 through our Custom Import engine or via our proprietary OIR™ (Optical Invoice Recognition) technology. With TouchFree Managed Services you have the peace of mind of knowing Asentinel has not only taken responsibility for all of your telecom invoices, but that we will be using the most advanced technology to ensure that maximum detail and data are received, mapped, presented and processed. This results in optimal auditing, policy compliance, business intelligence and asset and cost management.

Contract Control ™
This is where Asentinel accepts responsibility for deciphering and entering all of your contract data into the application for purposes of auditing and contract/vendor management. With Contract Control, you are assured all of your hard work in maximizing vendor agreements is supported by Asentinel 8.0.

MobileCheck+
MobileCheck+ allows users, through a web-based portal to identify personal calls from business calls. This optional managed service provides for accountability and reporting in compliance with corporate policy. The solution not only uses analytics to define calls, but will remember a designation from one month to another.

Note: Asentinel's managed services solutions are available as either an Asentinel-Hosted or Customer-Hosted deployment and can be acquired as either a Perpetual or Subscription License structure. As with all Asentinel solutions, we back our commitments with industry-leading Service Level Agreements (SLA's).